GRAND LUX BOUTIQUE MANOR CC – TERMS & CONDITIONS

TARIFFS:

• All tariffs quoted on a per person per night sharing basis and in South African Rand.
• Single supplement is charged at R1,000 additional.
• No Children younger than 12 years are allowed.
• All tariffs are subject to change.

INCLUDED IN TARIFF:

• Accommodation as per Suite Type all with panoramic sea view.
• Full English and Continental Breakfast is served from 7h30 to 10h00 in The Spiral Staircase Dining Room.
• Complimentary bottle of Sparkling Wine on arrival.
• Limited Mini-Bar stocked with soft drinks.
• Daily fresh fruit selection in Suite.
• Satellite DSTV & Netflix & YouTube.
• Selection of Nespresso Coffees and Specialty Teas.
• Access to professionally equipped Gym.
• Access to 30-meter-long sparkling Swimming Pool.
• Access to private Sauna.
• High speed Fibre Wi-Fi
• Complimentary in-house transport to local Hermanus Town.
• Secure parking.

EXCLUDED FROM TARIFF:

• High Tea and Dinner – served in The Spiral Staircase Dining Room.
  • High Tea is served from 14h30 to 15h30 – reservation obligatory.
  • Formal set menu Dinner is served from 20h00 to 22h00 – reservation obligatory.
• Picnic on the Beach – reservation obligatory.
• Personalized Pick Up and Drop Off to Cape Town International Airport – please request quotation timeously.
• All soft drinks and alcoholic beverages purchased in The Spiral Staircase Dining Room and Bar.
• Laundry.
• Health & Safety Insurance.
• All extra excursions as per our list exclusively for Grand Lux Boutique Manor guests – all booked and paid at check in.

CHECK-IN / CHECK-OUT AND PAYMENTS:

Check-in at our Welcome Desk is at 14h00. Grand Lux register and indemnity must be signed by all guests. Check-out time at Welcome Desk is from 11h00 to 11h15. All purchases on room tab to be settled upon check out in S.A Rand, Visa, Master or Amex Card, US Dollars or Euros.

GRAND LUX BOUTIQUE MANOR CANCELLATION POLICY:

Grand Lux Boutique Manor will acknowledge requests for availability for the desired number of guests in the desired Suites, during your desired time frame. This provisional reservation will automatically lapse fifteen (15) days after the acknowledgment of the provisional reservation has been e-mailed.  Therefore, within these fifteen (15) days, Grand Lux Boutique Manor must receive an e-mail from our client confirming the reservation. Deposits, as set out below, must be made to Grand Lux Boutique Manor within ten days (10) of receiving your invoice by e-mail. Only then will your reservation be deemed as confirmed. Visa and Master Card payments are accepted – please supply full information.

DAYS PRIOR TO ARRIVAL         0-30 : 100%              30-90 : 50%

All deposits made will be non-refundable. If the reservation is canceled, a cancellation fee will be levied equal to the required deposit payments. All cancellations must be e-mailed to bookings@africrown.com.

INDEMNITY:

All bookings are subject to signing the Grand Lux Boutique Manor CC Indemnity at check-in, a copy of which is available on this website.